SucessFactor System Administrator

About IDP

IDP is the global leader in international education services, delivering global success to students, test takers and our partners, through trusted human relationships, digital technology and customer research. An Australian-listed company, we operate in more than 50 countries around the world.

Our team is comprised of over 7,000 people of various nationalities, ages and cultural backgrounds. Proudly customer-first, our expert people are powered by global technology. Together, we offer unmatched services, helping local dreams become realities, all over the world.

Learn more at www.careers.idp.com

Role purpose

This position will support IDP’s HCM enterprise configuration and manage any issues on the SAP SuccessFactors & its integrated platform. Ownership of Incident and problem management relating to the underlying Human resource management end-to-end integrated platform would be required along with monitoring data flows through telemetry tools and make the system seamless by adopting global standardization for our global people experience teams.

Key accountabilities

• Act as a Multidisciplinary member for administration of support on SuccessFactors and Integrations
• Ability to translate business processes with workflows, validation rules, and process builder into configuration
• Provide daily administration and support on the database including but not limited to managing user setup, profiles and roles, customization of objects, fields, record types, etc.
• Perform regular ETL - data uploads/exercises, data maintenance & cleaning activities.
• Assist and support major and minor releases for IDP, including release cycle testing, and end-user features.
• Collaborate with the Solution Engineers, Administrator & Developers, and a cross-functional team including BA’s, Product owners across IDP’s integrated landscape

Required experience

• Bachelor’s degree or relevant professional engineering qualification with major in information technology computer science, information science, computer systems analysis, or a related field.
• 2+ years of professional experience with a minimum of 2 years of experience in SuccessFactors
• Experience with the administration of
  • Hands-on experience in EC with Time-off and Position Management.
  • Hands-on experience in MDF Objects, Rules, and Workflows.
  • Hands-on experience translating client business rules to technical business requirements.
• Experience with data migration and data upload activities.
• Experience with system configuration, testing, and support.