Senior Test Day Supervisor

About IDP

IDP is the global leader in international education services, delivering global success to students, test takers and our partners, through trusted human relationships, digital technology and customer research. An Australian-listed company, we operate in more than 50 countries around the world.

Our team is comprised of over 7,000 people of various nationalities, ages and cultural backgrounds. Proudly customer-first, our expert people are powered by global technology. Together, we offer unmatched services, helping local dreams become realities, all over the world.

Learn more at www.careers.idp.com

Role purpose

To administer Listening, Reading, Writing and Speaking module of IELTS exam and support pre and post activities of the exam ( Computer Delivered IELTS / IELTS Paper based )

Key accountabilities

To ensure all compliance and security standards of IDP IELTS are met on administration of all 4 modules (Listening, Reading, Writing, Speaking) of IELTS exam. Major responsibilities include.

IELTS Registration form Input into IWAS

Preparing all technical equipment (laptops, camera, computer lab etc.) for test days.

Liaise with Manager to ensure all secure materials are ready for test day – venue wise.

Storing Speaking records and IAM records into appropriate equipments.

Liaise with Administrator to arrange shredding of outdated documents in secured area. Maintain shred log records.

Perform all duties with Customer Service Orientation. Main tasks may include answering phones, communicating with stakeholders, walk-in Customers.

Required experience

Team Working abilities – Ability to adapt and initiate team working cultures

Accountability – Trustworthy and ability to ensure given responsibilities are seen through to completion.

IT skills – Must be fluent in daily usage of all IT related functions like MS Office suite packages, Internet, common Operating systems. Language skills – Good communicator in verbal, written in English. Qualifications – preferably a Graduate.