Data Analyst

About IDP

IDP is the global leader in international education services, delivering global success to students, test takers and our partners, through trusted human relationships, digital technology and customer research. An Australian-listed company, we operate in more than 50 countries around the world.

Our team is comprised of over 7,000 people of various nationalities, ages and cultural backgrounds. Proudly customer-first, our expert people are powered by global technology. Together, we offer unmatched services, helping local dreams become realities, all over the world.

Learn more at www.careers.idp.com

Role purpose

IDP is developing the world’s largest international student community. With this community comes access to the world’s largest student data set, the ability to better understand our customers' behaviour, and the ability to identify opportunities for our clients and the business.

As a data analyst, you will use data intelligence to produce insights into customer behaviour, help guide client strategy and planning decisions, and support the company’s thought leadership positioning in the industry.

The role is highly collaborative, supporting key functions of the IDP Partnerships team in their mission to enhance client capabilities with the transformative power of data, insights, and engaged student communities.

Working with internal stakeholders to inform evidence-based decision-making in projects aimed at growing our influence in the international education community and supporting the direction of new products, services and operating models.

Key accountabilities

• Analyze client behavior and market trends through data mining, providing actionable insights to support strategic planning.
• Develop reports, presentations, and dashboards for internal and external stakeholders, enhancing data accessibility and usability.
• Monitor and improve data quality, ensuring its effectiveness for decision-making.
• Educate and train internal teams and clients on leveraging data and analytics, fostering a data-driven culture.

Required experience

• Strong analytical mindset with a natural curiosity to uncover opportunities, identify issues, and recommend solutions.
• Experience working with large datasets, including data visualization, manipulation, wrangling, and analysis.
• Proven ability to translate analytical findings into actionable insights that drive business decisions.
• Strong business acumen, providing both context (‘so what’) and insights (‘what’).
• Excellent numerical, written, verbal, and presentation skills, with high attention to detail.
• Agile and flexible approach, able to prioritize and manage multiple projects simultaneously.
• Highly collaborative and proactive in engaging with stakeholders to achieve results.
• Curious and eager to explore new tools, techniques, and methodologies.
• Current experience as a data analyst.
• Hands-on experience with Tableau or similar data visualization tools.
• Proficiency in SQL.
• Advanced Excel skills.
• Degree in Mathematics and/or Statistics or related field  
• Education sector experience