Regional Admin Assistant - Temporary

About IDP

IDP is the global leader in international education services, delivering global success to students, test takers and our partners, through trusted human relationships, digital technology and customer research. An Australian-listed company, we operate in more than 50 countries around the world.

Our team is comprised of over 7,000 people of various nationalities, ages and cultural backgrounds. Proudly customer-first, our expert people are powered by global technology. Together, we offer unmatched services, helping local dreams become realities, all over the world.

Learn more at www.careers.idp.com

Role purpose

The Admin Assistant will work onsite at the Dubai regional office to support the Public Relations Officer in managing employee documentation – visa, labour approvals, medicals, ID cards etc. This role is critical in ensuring compliance with labour laws, and supporting the administrative processes, and allowing the PRO to concentrate on public relations initiatives.

Key accountabilities

Document Management

• Collect, organize, and employee documentation, including visas, labour cards, and other essential permits required by UAE labour laws.
• Regularly review and update employee records to ensure all visa-related documentation is current, complete, and compliant with local regulations.
• Prepare and organize documentation for audits and compliance checks, facilitating the review process and addressing any discrepancies related to visa statuses.

Visa and Immigration Specialist

• Assist employees with the visa application process, including preparing necessary documents, completing application forms, and liaising with government authorities as needed.
• Monitor visa expiry dates and work closely with employees to ensure timely renewals, avoiding any lapses in compliance with UAE immigration laws.
• Provide guidance and support to employees regarding visa regulations, residency permits, and labor laws, ensuring they are informed of their rights and obligations.

Key Accountabilities

Administrative Support

• Provide comprehensive administrative assistance to the Public Relations Officer.
• Support the PRO in managing correspondence related to visa and labor documentation.

Record Keeping

• Maintain an accurate and up-to-date filing system for all employee documents, with a specific focus on visa and immigration records, ensuring easy access and retrieval of information.

Collaboration

• Collaborate closely with PX and other departments to ensure all employee documentation, including visas, aligns with organizational policies and legal requirements.
• Assist in onboarding new employees by preparing documentation related to visas and residency permits, health checks, and orienting them on administrative processes, and ensuring a smooth integration into the team.

Required experience

Bachelor’s degree

Must have 1-2 years’ experience in similar role with UAE labour law experience

Based in Dubai

Excellent fluency in English

Effective communication and interpersonal skills, and able to engage effectively with all levels of the organisation

Highly organised individual