IELTS Exams Assistant

About IDP

IDP is the global leader in international education services, delivering global success to students, test takers and our partners, through trusted human relationships, digital technology and customer research. An Australian-listed company, we operate in more than 50 countries around the world.

Our team is comprised of over 7,000 people of various nationalities, ages and cultural backgrounds. Proudly customer-first, our expert people are powered by global technology. Together, we offer unmatched services, helping local dreams become realities, all over the world.

Learn more at www.careers.idp.com

Key accountabilities

• Ensure tight IELTS security is upheld
• Maintain filing system of IELTS materials and keep records of IELTS data on available system
• Provide consultation to candidates about IELTs Test services
• Receives incoming phone calls ensuring these individuals are directed to th proper parties within the dealership
• Maintain and update the self-learning center and marketing materials for IELTS when needed
• Assistant in other matters of IELTS examinations
• Other admin duties as needed
• Communicate with different people at different levels on a day-to-day basis in English & Vietnamese language.

Required experience

• Have Bachelor's Degree from Universities/ Faculties of Pedagogy
• Aware of IELTS security issues
• Ability to deal with IELTS enquiries and candidates’ complaints
• Ability to perform multitask and work under pressure
• Strong organization skills with a problem-solving attitude
• Attention to details & Professional & efficient English communication
• Proficiency in MS Office use