IELTS Exams Assistant

About IDP

IDP is the global leader in international education services, delivering global success to students, test takers and our partners, through trusted human relationships, digital technology and customer research. An Australian-listed company, we operate in more than 50 countries around the world.

Our team is comprised of over 7,000 people of various nationalities, ages and cultural backgrounds. Proudly customer-first, our expert people are powered by global technology. Together, we offer unmatched services, helping local dreams become realities, all over the world.

Learn more at www.careers.idp.com

Key accountabilities

• Prepare equipment and organize Computer-delivered IELTS test during the weekday and weekend
• Take the role of invigilator for Computer-delivered IELTS test
• Perform administrative tasks related to exam organization activities
• Ensure tight IELTS security is upheld
• Maintain filing system of IELTS materials and keep records of IELTS data on available system
• Provide information on IELTS to candidates either face to face or over the telephone
• Assistant in other matters of IELTS examinations

Required experience

• Have Bachelor's Degree in Pedagogy
• Professional & efficient English communication (equivalent IELTS 6.0)
• Be able to work on weekend (with compensation leave arrangements) and move flexibly according to the test location (Ngoc Khanh & NEU)
• Proficiency in MS Office use
• Aware of IELTS security issues
• Ability to deal with IELTS enquiries and candidates’ complaints
• Strong organization skills with a problem-solving attitude