Business Development Officer

About IDP

IDP is the global leader in international education services, delivering global success to students, test takers and our partners, through trusted human relationships, digital technology and customer research. An Australian-listed company, we operate in more than 50 countries around the world.

Our team is comprised of over 7,000 people of various nationalities, ages and cultural backgrounds. Proudly customer-first, our expert people are powered by global technology. Together, we offer unmatched services, helping local dreams become realities, all over the world.

Learn more at www.careers.idp.com

Role purpose

To identify and create new B2B relationships and service existing partners to drive sales growth for the Student Services in order to achieve the business objectives and increase market share of IDP business in Pakistan.

Key Responsibilities;

o Business Development

o Sales Management

o Client Servicing

o Stakeholder Relationships

Responsibilities

Business Development

• Researching various channels to identify new and potential business opportunities
• Researching the needs and identifying key decision makers – principals and counsellors
• Contacting potential clients via email, phone or cold calls to establish rapport and set up meetings

Segmenting clients based on potential opportunity

• Determining in conjunction with IELTS Operations Manager /Country Director appropriate strategy for business development
• Contacting existing schools and university database, and agree on an aggressive sales and service plan
• Presentations to schools/universities around IELTS
• Attending education conferences, school fairs, meetings, and other industry events
• Planning new marketing initiatives

Sales Management & Client Servicing

• Identify opportunities by evaluating prospects; researching and analysing sales options.
• Sell IDP IELTS and referral partnership by establishing contact and developing relationships with prospects candidates and partners
• Maintaining relationships with clients by providing support, information, and guidance; updates on IELTS and managing any challenges face by our partners using the IELTS portal
• Identifies product improvements or new products by remaining current on industry trends, market activities, and competitors.
• Prepares daily and weekly reports by collecting, analysing, and summarizing market information.

Stakeholder Relationships

• Maintain relationships with key stakeholders by regular visits and mutually beneficial associations
• This includes, top schools, universities, government agencies, sponsors and corporate clients

Required experience

• Educated to Bachelor’s degree or equivalent
• With Pakistan market experience
• Strong sales, communication and presentation skills
• Well developed and effective negotiation skills
• Ability to handle pressure and meet deadlines
• Excellent time management and organisation
• Skill in prioritizing and triaging obligations
• Ability to develop strong relationships with key partners, IELTS Institutions and universities.
• Strategic capability to lead and influence debate on business direction and activities to drive growth of the business
• Ability to understand customer context and dynamics.
• Demonstrated experience managing performance in a customer service environment.
• Ability to establish strong relationships, understand broad business issues and influence key people across all business levels.