IELTS Business Assurance Manager

About IDP

IDP is the global leader in international education services, delivering global success to students, test takers and our partners, through trusted human relationships, digital technology and customer research. An Australian-listed company, we operate in more than 50 countries around the world.

Our team is comprised of over 7,000 people of various nationalities, ages and cultural backgrounds. Proudly customer-first, our expert people are powered by global technology. Together, we offer unmatched services, helping local dreams become realities, all over the world.

Learn more at www.careers.idp.com

Role purpose

At IDP, we connect people to global education opportunities. As the IELTS Business Assurance Manager, located in London, UK, you will play a critical role in safeguarding the integrity of one of the world’s most trusted English language tests. 

You will lead audit, investigation, and security initiatives across the IELTS network with a particular focus on the UK / Europe / CIS region, ensuring compliance with global standards and protecting test integrity. Acting as the regional security lead, you will manage real-time incidents, drive continuous improvement, and collaborate with global stakeholders. The role reports into a global team of 20 working across 4 countries.

In this pivotal role, You'll

• Lead test security, audits, and investigations across the IELTS network 

• Manage real-time security incidents, risk identification, and escalation 

• Conduct malpractice investigations and recommend outcomes 

• Analyse audit and investigation data to drive compliance improvements 

• Support onboarding of new test centres through risk assessments 

• Partner with Product, Technology, and Operations on security controls 

• Influence and align with global partners to uphold governance standards 

Why join us?

• Be part of a global leader in international education (50+ years) 
• Work in an innovative, agile, and purpose-driven environment 

• Collaborate with passionate teams making a real-world impact 

• Grow within a global, connected community 

About You

• Strong understanding of governance, risk and compliance concepts including 3 Lines model 

• Significant, hands on experience in audits, investigations and incident management 

• Excellent analytical, stakeholder management, and communication skills 

• Experience in raising audit recommendations and working with the business to implement new or enhanced controls   

• Ability to work autonomously in a fast-paced, global environment 

• High attention to detail and strong report writing capability including clear business communication 

• Willingness to travel in UK / Europe / CIS region globally if required