Project Manager-Global Projects

About IDP

IDP is the global leader in international education services, delivering global success to students, test takers and our partners, through trusted human relationships, digital technology and customer research. An Australian-listed company, we operate in more than 50 countries around the world.

Our team is comprised of over 7,000 people of various nationalities, ages and cultural backgrounds. Proudly customer-first, our expert people are powered by global technology. Together, we offer unmatched services, helping local dreams become realities, all over the world.

Learn more at www.careers.idp.com

Role purpose

The Project Manager – Global Projects is responsible for the delivery of a set international projects at IDP across Language Testing business lines. 

Working with IDP delivery teams across multiple international locations, you are responsible for the day-to-day management and smooth delivery of Business Change, Transformation and Technology projects. We are looking for someone who is methodical, understands technology, communicates well and has proven delivery over a wide range of projects and project management disciplines. Prior experience delivering global change and/or Identity management systems is desirable.

You should be able to manage and deliver project outcomes within quality, time and budget requirements whilst ensuring a focus on the customer.

This is a full-time permanent position based out of our corporate office at Melbourne. 

Project Management

Participate in coordinating an effective project working groups, with regular reporting

Where necessary coordinate internal resources and vendors with a culture of collaboration and accountability

Work closely with the Product Owners to manage the product backlog, prioritise, coordinate requirements, design, testing and change management activities

Establishing and chair regular project meetings and facilitating problem solving as required

Measure project performance using tools and techniques and Report and escalate to management as needed

Work with the Product Owners to manage the relationship with sponsors and stakeholders

Create and maintain comprehensive project documentation

Prepare project status reports, presentations, agendas and minutes, and maintain logs and registers.

Ensuring project communication is clear to all whilst being on time

Take an active part in the project issue/risk management process, by contributing to the identification and prioritisation of existing and potential issues and risks and developing strategies and controls to mitigate these.

Manage project plans (sometimes multiple plans), reviewing the plans regularly to ensure tasks and milestones are being achieved in a timely manner.

Follow up on any actions, quickly address any difficulties, and escalate issues with the Business Sponsor where necessary

Communication and collaboration

This is a global role and needs global collaboration to deliver, including:

Collaboration with internal and external teams globally to design, develop, test and implement projects

Engage and influence disparate stakeholder groups to smooth the path for delivery activities

Attending and chairing key communities and meetings to ensure you have the latest view

Required experience

Project Management certification

Experience in working in dynamic global environment

Advanced stakeholder engagement skills

Influencing skills – able to articulate a viewpoint with clarity and conviction and positively influence stakeholders

Relationship management – building and maintaining strong and trusted relationships with internal and external stakeholders

Adept at building effective client relationships and working with several stakeholders to deliver targets

Multi-tasker with ability to juggle many projects

Proven experience of effectively managing large-scale projects from brief through to delivery

Adept at building effective client relationships and working with several stakeholders to deliver targets

Experienced in a range of project management disciplines including PRINCE2, Agile and Waterfall

Ability to work under pressure, change direction when required and work on a range of client projects at the same time

Ability to participate with global stakeholder meetings outside of standard business hours

Advanced communication skills

Strong Leadership skills

Cross cultural awareness and sensitivity, respecting diversity

Desirable

Experience delivering global change projects

Experience with Identity Management systems

PMP / PRINCE II / Agile certification well regarded

Accomplished knowledge of the education industry