Business Assurance Manager

About IDP

IDP is the global leader in international education services, delivering global success to students, test takers and our partners, through trusted human relationships, digital technology and customer research. An Australian-listed company, we operate in more than 50 countries around the world.

Our team is comprised of over 7,000 people of various nationalities, ages and cultural backgrounds. Proudly customer-first, our expert people are powered by global technology. Together, we offer unmatched services, helping local dreams become realities, all over the world.

Learn more at www.careers.idp.com

Role purpose

We believe in the power of education to transform lives. As a global leader in international education, we’re proud to be a diverse, inclusive, and purpose-driven organisation that connects people across cultures and continents.

We’re looking for a Business Assurance Manager to lead security, investigations, and audit programs across the IDP IELTS network in the Philippines. This is a strategic leadership role where you’ll ensure operational excellence, drive compliance, and contribute to global assurance standards — all while working with passionate professionals in a vibrant, multicultural environment.

Working closely with the Global Business Assurance team, Test Centre Administrators, and other stakeholders, the Manager will coordinate and conduct audits, support investigations, and monitor compliance across test centre operations. 

This is a full time permanent opportunity based in Manila at our Pasig office,the role will manage a team in the Philippines and ensuring day-to-day assurance activities are carried out consistently and effectively. 

What you'll do

• Implement security and compliance strategies to protect the integrity of IELTS.
• Lead investigations and audits, ensuring accuracy, timeliness, and alignment with global standards.
• Manage and mentor the Philippines Business Assurance team.
• Collaborate with global and regional stakeholders to drive continuous improvement.
• Represent IDP in partner forums and contribute to strategic working groups.

About You

We’re looking for a strategic leader who brings:

• Relationship-building skills to influence across global and local teams
• Confident presentation and persuasive communication in senior-level settings
• Strategic thinking and strong analytical capabilities
• Proven leadership in compliance, investigations, or audit
• Ability to interpret complex data to uncover trends, risks, and actionable insights
• Experience managing cross-regional teams and leading business initiatives from planning to implementation
• Practical understanding of IELTS test security and investigation management
• A passion for global collaboration and continuous improvement