Senior Data Analyst

About IDP

IDP is the global leader in international education services, delivering global success to students, test takers and our partners, through trusted human relationships, digital technology and customer research. An Australian-listed company, we operate in more than 50 countries around the world.

Our team is comprised of over 7,000 people of various nationalities, ages and cultural backgrounds. Proudly customer-first, our expert people are powered by global technology. Together, we offer unmatched services, helping local dreams become realities, all over the world.

Learn more at www.careers.idp.com

Role purpose

We’re looking for a Senior Data Analyst to lead the development and delivery of actionable insights that drive strategic decisions across our internal business teams and client-facing products. This is a pivotal role in our analytics team, working closely with colleagues in London and Chennai. It’s ideal for someone who thrives on autonomy, enjoys navigating complex data environments, and is motivated by solving real-world challenges.

As one of the most senior members of the team, you’ll shape and steer analytics initiatives from end to end - scoping problems, crafting SQL-based data models, briefing and signing off pipeline changes, and translating insights into meaningful stories through Tableau. You’ll play a hands-on role in our internal reporting frameworks and our external-facing IQ Subscription suite, driving value through scalable, robust analysis.

You’ll own key data products, collaborate closely with cross-functional teams (including CloudOps, Dev, and Product), and proactively improve data literacy and reporting standards across the organisation. You’ll also support vendor relationships and champion best practices as we shift from an ETL to an ELT-first architecture. Familiarity with AWS, Redshift, GitLab, Google Analytics, and Alteryx will be valuable, as will a curious mindset and the confidence to ask the right questions.

You’ll be based in our UK head office in London, UK and reporting to our Associate Head of Data Analytics.

Key accountabilities

Primary Deliverables
 
• Own the design, build, and maintenance of Tableau dashboards for internal and client-facing use
• Respond to business questions by navigating data sources and collaborating with stakeholders
• Lead analysis projects that answer strategic questions and uncover actionable insights
• Lead the development of SQL-based data models to support reporting and insight generation
• Scope, brief, and sign off changes to upstream data pipelines in collaboration with developers
• Drive the adoption of ELT practices by creating reusable views and scheduled procedures via GitLab
• Ensure accuracy, performance, and reliability across all reporting assets

• Contribution to revenue-driving products and insights (e.g. IQ Subscription, consultancy deliverables tied to EBIT)
• Timely delivery and quality of internal and client-facing reporting outputs
• Quality and clarity of data pipeline briefs and collaboration with the Dev Team.

Secondary Deliverables

• Work with data providers (e.g. JISC, HESES, IRCC, IPEDS, UCAS) to integrate and manage external datasets
• Support vendor relationships for key analytics platforms and tools (e.g. Tableau, Alteryx)
• Contribute to improvements in reporting workflows, documentation and team processes
• Collaborate on wider research and consultancy projects within the IQ Subscription offering

Required experience

Essential Requirements

• Strong experience in a data analyst role, working with large datasets
• Advanced SQL for data modelling and reporting
• Advanced Tableau (or equivalent BI tool) for dashboard development
• Experience working with cloud-based data platforms (e.g. AWS Redshift)
• Familiarity with version control systems (e.g. GitLab)
• Confident briefing and collaborating with data engineers on pipeline changes

Desirable Requirements

• Experience with Alteryx or Python for data preparation and automation
• Knowledge of higher education data sources (e.g. JISC, UCAS, IRCC, HESES, IPEDS)
• Exposure to ELT workflows and deployment processes
• Previous experience in a client-facing or consultancy-style analytics role
• Experience using Google Analytics (GA4) to interpret user behaviour and support marketing or product analysis

Key relationships

Internal

• Associate Head of Data Analytics – UK 
• Director of Intelligence & Analytics – UK
• Global IQ Team – UK, India and Australia
• Development Team – Chennai
• CloudOps Team – Chennai
• IDP Data Teams – UK, India and Australia
• Product Owners and Business Stakeholders – Worldwide

External

• Clients across all key destination markets
• External relationships with vendors and data providers (e.g. Tableau, Alteryx, JISC, UCAS, IRCC)