Migration Consultant

About IDP

IDP is the global leader in international education services, delivering global success to students, test takers and our partners, through trusted human relationships, digital technology and customer research. An Australian-listed company, we operate in more than 50 countries around the world.

Our team is comprised of over 7,000 people of various nationalities, ages and cultural backgrounds. Proudly customer-first, our expert people are powered by global technology. Together, we offer unmatched services, helping local dreams become realities, all over the world.

Learn more at www.careers.idp.com

Role purpose

The Migration Consultant will provide information, advice and processing of applications for international students seeking migration, work, study and sponsorship opportunities in Australia. While based in Sydney, the Migration Consultant will have a national scope assisting customers and staff in other locations. Their role will also provide training to fellow counsellors and contact centre agents on product knowledge, visa updates and support their ongoing professional development. 
Work Location: Parramatta, Sydney

Key accountabilities

•    Provide tailored advice on visa options, eligibility, and compliance, managing client expectations.
•    Design and execute immigration strategies for individual and corporate clients, ensuring sound commercial and legal solutions.
•    Manage client casework and deliver high-quality representation to the Department of Home Affairs and relevant authorities.
•    Prepare and lodge visa applications, handle AAT appearances, and manage all migration work with competence.
•    Build and maintain strong relationships with clients, prospects, and authorities, driving business development and enhancing the firm’s brand.
•    Stay current on migration law, policy, and industry trends, sharing insights with the team.
•    Comply with OMARA’s Code of Conduct and the firm’s risk management practices.
•    Lead and mentor migration assistants.
•    Participate in industry initiatives to grow the work pipeline and expand strategic partnerships.

Required experience

•    Qualified RMA with current MARA registration.
•    At least 2 years of experience in immigration law.
•    Proven expertise across various visa subclasses and the Administrative Appeals Tribunal process, ideally managing high-volume caseloads in a fast-paced, deadline-driven environment.
•    Strong team player with experience supervising migration assistants.
•    Solid understanding of immigration legislation.
•    Excellent communication and writing skills.
•    Strong time management and ability to meet deadlines.
•    Comfortable working with diverse clients from different backgrounds.
•    Familiarity with Migration Manager or similar client management systems.
•    A second language is a plus.